At Crest International Academy, we strive to provide the best learning experience for our students. We understand that circumstances may change, and in such cases, we have established a fair and transparent cancellation and refund policy to ensure our students’ satisfaction.

1. Cancellation Period:

• Students have the right to cancel their enrolment within 15 calendar days from the date of course registration without incurring any penalty or charges.

2. How to Request Cancellation:

• To initiate the cancellation process, students must submit a written request to our administrative office via email or physical mail. The request should include the student’s full name, contact details, course name, and registration date.

3. Refund Eligibility:

• If the cancellation request is made within the 15-day period, the student is eligible for a full refund of the course fees paid.

4. Refund Process:

• Once we receive the cancellation request and verify the eligibility, we will process the refund within 15 business days.
• Refunds will be issued using the same payment method used during the initial transaction.

5. Refund Exclusions:

Crest International Academy reserves the right to withhold the refund if:

• The cancellation request is made after the 15-day period has expired.
• The student has already attended any part of the course during the 15-day period.
• The student has violated the Academy’s code of conduct or policies, leading to termination of enrolment.

6. Non-Refundable Items:

• Certain fees, such as application fees, administrative fees, or study materials fees, may be non-refundable. These fees will be clearly indicated during the enrollment process.

7. Partial Refunds:

• If a student chooses to withdraw from the course after the 15-day cancellation period but before the course completion, a partial refund may be considered, subject to the discretion of the Academy’s management.

8. Course Cancellation by the Academy:

• In the rare event that Crest International Academy cancels a course due to unforeseen circumstances, enrolled students will be entitled to a full refund of the course fees paid.

9. Contact Information:

For cancellation requests or any questions regarding the refund process, students can contact our administrative office via the following methods:

• Email: crestinternationalacademy@gmail.com
• Phone: +91 99345 83497
• Address: Uni Heights, 3rd Floor, Old HB Road, Kanta Toli, Ranchi, Jharkhand, Opposite-Nile Complex, Jharkhand, 834001

10. Governing Law:

• This cancellation and refund policy shall be governed by and construed in accordance with the laws of India, Jharkhand, without regard to its conflict of law principles.

By enrolling in our courses, you acknowledge and agree to comply with the terms of this cancellation and refund policy. If you have any further questions or concerns, please do not hesitate to reach out to our administrative office for assistance.

Last updated: 20-07-2023